IT Services Catalog

Global helps clients to design customized product and pricing catalogs, listing the items that specific IT groups provide in their corporate nomenclature and the quality levels they will support

A Proven Approach to IT Chargeback or Business Transfer Pricing

Many organizations grapple with how to fairly and accurately allocate IT expenses across their enterprise.

Typically the old Service Bureau model won't work anymore for a variety of reasons including the obvious inefficiencies of a system void of accountability. Further only limited pressure exists to align Information Technology to the business.

Global works with clients to:

1. Define clear and understandable products which are appropriate for the business,
2. Develop a cost mapping methodology to ensure appropriate costs are aligned to each product,
3. Define and publish meaningful service levels, and
4. Map the services to industry standard pricing to assure reasonability and dissuade the inevitable outsourcing discussions.

The result is to drive down IT expenditures and increase alignment between IT and the business units.